Delivery Costs and Days



  • 1-5 business days


  • £3.95
  • Dispatched within 24-48 hours. Then 1-5 business days before arrival. 


  • Depending on location
  • 2-6 business days

Do you ship worldwide?

Not at this time. However, we are hopeful that we will soon.

What carriers do you use?

DPD and Royal Mail.

Will I be charged customs or taxes?

No extra charges will ever apply to your order.

How do I track my order?

You will receive an email upon purchasing to track your package. Please keep an eye out for it. Please also check your junk and spam. If you cannot locate the tracking link, please contact us.

My package shows it is delivered but I did not receive it?

On rare occasions, our carrier may mark a package as delivered ahead of time. Your package should show up in a few days. If it does not arrive within 1-2 days of receiving delivery confirmation, please contact us and we will do our best to get to the bottom of it.

Can I combine the shipping on my orders?

Unfortunately, we are unable to combine your orders.

I’ve put in an incorrect address. How can I fix this?

As soon as you notice that you have provided an incorrect address, please contact us and hopefully we can resolve this before it is dispatched. 

Where do you ship from?

We carefully package your beautiful Dylan Oaks jewellery in our Belfast Headquarters.

Are there any delivery exceptions?

We do not deliver on the weekends and public holidays.

We also do not offer next day delivery.

Can I click and collect?

Unfortunately, we do not provide a click and collect service at this time. However, we are hopeful that we will soon.